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Shipping & Delivery


Shipping policy


DELIVERY

We offer a range of delivery options suitable for your destination.

We usually ship via FedEx or DHL courier services. We will in most cases provide you with tracking information.



DISPATCH AND DELIVERY


- All orders are processed by 10.00 am GMT and dispatched every Monday to Friday.

- All processed orders will be dispatched in three days after placing the order.

(Calculate Delivery: 3 days to dispatch + Estimated Delivery)

- Estimated Delivery Dates are calculated for Mainland Only, other remote parts or islands can take longer for delivery)



Domestic Shipments

United Kingdom

Estimated Delivery: 3 - 7 business days


International Shipments

Estimated Delivery: Calculated during checkout


DUTY/TAX CHARGES

If you are a non-UK buyer, you will be liable for Duty/Tax Charges when the product arrives in your local country. Your local customs authorities will change according to your local country's law which varies from country to country. During this period there will be delays caused until it is been cleared by the buyer.

We have introduced Delivered Duty Paid (DDP) as an additional service which will not be calculated during checkout, please refer to this service for information. Please email us, for a custom DDP quote in GBP/USD.




European Union

Due to Brexit, all orders being delivered in Europe (excluding the UK) placed after 31 December will be subject to local taxes and duties.

Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden


Rest of Europe

Armenia, Belarus, Belgium, Bosnia & Herzegovina, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Jersey, Liechtenstein, North Macedonia, Moldova, Monaco, Montenegro, Réunion, Serbia, Turkey, Faroe Islands, Iceland, Norway, Switzerland, Ukraine, Mayotte



North America

Canada, Mexico, United States


Central America

Anguilla, Antigua & Barbuda, Aruba, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Sint Maarten, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, British Virgin Islands


South America

Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela



Middle East

Saudi Arabia, United Arab Emirates, Bahrain, Israel, Jordan, Kuwait, Oman, Qatar


Rest of Asia

Bahamas, Hong Kong SAR, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Maldives



Africa

Mauritius, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Djibouti, Egypt, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Nigeria, Senegal, Seychelles, Sierra Leone, South Africa, St. Helena, Tanzania, Uganda, Zambia, Zimbabwe



Oceania

Australia, Cook Islands, Fiji, French Polynesia, New Zealand (16 of 17 regions), Papua New Guinea, Samoa, Solomon Islands, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Pitcairn Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna